Pioneers of the restoration industry, QwikResponse is a community-focused, third-generation family-owned restoration and construction company with deep ties to its beloved central coast community. Born and raised in Santa Barbara, Founder Steve Knight has built a company where their caring yet highly-skilled reputation precedes all else; the Knight family name is truly synonymous with restoration, skill, and compassion.
Family Matters
Family-owned businesses have run in the Knight family for generations; Steve’s great-grandfather Merrell owned a carpet cleaning company and Grandpa Arlen, Steve’s father, worked tirelessly to turn his natural talent into a fire & water damage business to serve the community he loved. Circa the 1980s, Arlen, Steve, and brother Mark, took their finely-honed insurance restoration skills and officially created QwikResponse—now one of the biggest restoration and construction companies in Santa Barbara today.
Showing Up When It Matters Most
With a deep focus on community and helping others in times of need, QwikResponse has always valued empathy, kindness, and understanding. To this day, the QwikResponse team’s success comes from their strong values, high standards, hard work, quality craftsmanship, and a passion for serving the community. Steve and his son, current CEO Cheyne Knight, are well-known members of the community and often have local families reach out in times of need or natural disaster—they aren’t just a business, they’re like family.
Success From Innovation
The Knight family’s goal was to make the process of restoration efficient and as easy on the client as possible—high levels of stress and emotion often accompany the scenarios that the QwikResponse team is called to work on. In the early days of the business, the team worked tirelessly on issues related to flooding. Insurance would typically pay for someone to tear out the carpet and replace it with something new. The QwikResponse team went another, more innovative route—drying carpets, changing out the padding, and deodorizing it—all onsite. Changing their services to work on scene saved the client money while eliminating unnecessary waste. To this day, the team prides itself on being innovative; by working smarter, they have saved money and avoided unnecessary stress for their clients.
What Makes Us Unique
QwikResponse stands out from other damage restoration companies, not just because of the level of empathy and care they hold for each project but also because of the importance they place on making close connections with every client. As a company that truly understands the toll that property damage and loss can take on families and businesses, they work with a deep sense of empathy. Through fires, floods, and unforeseen disasters, the QwikResponse team continues to be a beacon of hope throughout the communities of California’s central coast.
To hear the full story and learn more about unique projects QwikResponse has done, visit our news page. For more information, call 805-962-6626.
················
Sponsored by QwikResponse.
Recent Comments
Hallelujah! The return of that Southbound on-ramp is long overdue — Tammy
You've done a great thing for the hapless men of Santa Barbara with this series. Stopping by half of these stores. — Andy
The post office renaming will cost roughly $500,000 paid for by the USPS internal funds from stamps and fees. — Derek
Thank you, Erik, for reminding your readers to support local businesses; it is one of the critical ways to help our communities thrive. (I laughed… — Pat
I agree about the skimpy wine pour. However, we loved the shared entrees (chicken and salmon) with their special rice. Yes there were leftovers but… — ElizabethW
That 5% would go to all employees proportionate to their hours I would presume compared to tips where more skilled staff take a higher percentage,… — Don
Geo , you know absolutely nothing about the restaurant business. — Roy
What if, and bear with me here because this is complicated, restaurants just paid their staff normally and charged prices that reflected those expenses, i.e.… — Rich
Little Mountain just isn’t organized. Everyone is very nice and the atmosphere stylish, but there is something wrong with it. The food is weird, portions… — Joan
I intensely to test Sur charges for the cost of doing business. Will they give back 5% profits to the patrons when they do extremely… — Geo